I don't mind about Shar-teel not being able to get the items. What I find weird is that the way the quest is currently set it has no pay-off.
1) If the guy tells you that he is going to give you items (see:
https://ibb.co/1J7BbVk), you should either
a) receive them
b ) being insulted by Sharteel for having been cheated provided that you payed him
c) have a way to actually receive these items.
If option c) won't be considered, at least make the dialogues reflect option a) and B ).
When I was said that I got the items and Sharteel didn’t turn berserk on me (as the other options make it happen) I thought that a bug was involved considering I had no items in my backpack.
2) I understand perfectly Sharteel turning on you, but I’m not sure I agree at all with her reasoning and simply turning berserk because you lost these items. I mean, it’s not like you have given the player the chance to foresight what was going to happen and that’s why the guy above made the topic on how to save her and I’m here asking questions.
3) The fact that you can go back to Firkraag and he says nothing is really underwhelming. He should either taunt you or Sharteel. In fact the escape of the guy could have been a ruse to make Sharteel even more frustrated at him. The scenery could play like that:
..you receive junk from the guy
..Sharteel turns mad at the guy and then guts him
.....you go back to Firkraag only to realise he toyed with Sharteel and it was all a ruse
....... there is no escape, Sharteel wants blood and want it now
.......... make sharteel die while facing Firkraag?
..... W/e
4) The bad part is that the way Sharteel is currently set you’d better have it for NEJ 1 and then drop her right after Firkraag. I don’t think this is a rewarding path for the player. Especially because there are no more interactions from her and the player wouldn’t know that if not by asking here for informations.
5) The even worst part is that everyone here acts as if it was original content... I mean, Sharteel has good banters, Firkraag has good banters. But the way the quest is currently set makes the player think that the quest was interrupted abruptly.